Community :PENTICTON



Position Summary

Are you a confident self-starter with excellent collaboration and interpersonal skills along with a knack for promoting, motivating, and negotiating?

The amazing team at Penticton Regional Hospital is seeking a Coordinator, Central Functions.

Reporting to the Director, Clinical Operations and supporting the Penticton Regional Hospital Leadership Team, the Coordinator, Central Functions develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site operations and staff safety. The Coordinator liaises with department managers to provide a standard approach to Workplace Health and Safety Initiatives, such as Violence Risk Assessments and Safe Patient Handling, among other site wide initiatives. The Coordinator is responsible for retrieval, analysis, and presentation of strategic utilization information that is required to support operational and administrative decision making.

The Coordinator is also responsible for the Volunteer Program, Fit Testing, the Personal Protective Equipment Hub and the Emergency Response Manual, providing leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned portfolio. The Coordinator is accountable for efficient, effective utilization of approved physical, financial, and human resources; for guiding and coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of IH.

1. In collaboration with the interdisciplinary team, facilitates change within the facility by supporting IH initiatives, monitoring on-going compliance, identifying needs, and providing timely feedback as directed.

2. Develops follow-up processes with staff and others. Resolves day-to-day problems as required, evaluates operating procedures, and advises management as necessary. Drafts correspondence/ reports as requested. Prepares spreadsheets, graphs, flow charts, and statistics as required.

3. Oversees volunteer services at PRH, including supervision of the Volunteer Coordinator. Responsible for recruitment, orientation, and communication with volunteers.

4. Coordinates and leads the Fit Testing program at PRH, including ensuring an adequate number of fit testers, scheduling testing and monitoring compliance.

5. Coordinates site-wide health and safety initiatives. Participates in the Joint Occupational Health and Safety Committee as an Employer representative or co-chair.

6. Coordinates PRH Emergency Response activities, including manual updates, chairing Emergency Response Committee, coordinating and tracking drills, and providing administrative support to Code plan leads.

7. Co-leads Code White program with Clinical Operations lead. Ensures Code White reports are collected and tracked. Maintains an adequate number of site-based Code White trainers and organizes training sessions as required.

8. Coordinates and tracks completion of Violence Risk Assessments and Safe Patient Handling annual reviews. Monitors related metrics.

9. Oversees Personal Protective Equipment (PPE) Hub. Communicates with logistics, provides updates to managers, and ensures inventory levels are appropriate for site.

10. Supervises staff, including: maintaining appropriate staffing levels; participating in the recruitment process; carrying out performance evaluations and disciplinary actions as needed and other HR issues.

11. Coordinates and standardizes the implementation and maintenance of technology and administrative support systems (new and old) within the programs.

12. Collects and monitors fiscal and utilization data and analyzes data to ensure the effective use of resources in the service area. Monitors expenditures, and identifies and reports on variances.

13. Represents PRH Clinical Operations at the service area and IH level by participating in committees/teams as required.

14. Performs other related duties as assigned


  • A Bachelor’s degree in a Business, Social Sciences, or a health related discipline.
  • Three to five years of experience, including a minimum two years of management or leadership experience.
  • Or an equivalent combination of education, training, and experience.

LEADS Capabilities:Demonstrates all LEADS Capabilities, in particular:

  • Leads Self/Cultural Agility – self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.
  • Engages Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting
  • Achieves Results/Process Orientation – takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that also produce results
  • Develops Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture
  • System Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Aboriginal people.

Skills and Abilities:

  • Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness
  • Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Interior Health
  • Demonstrated ability to plan, develop, implement, manage, and evaluate programs
  • Excellent negotiation skills to relate effectively with members of the interdisciplinary team
  • Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings
  • Demonstrated ability to identify strategies and opportunities in a dynamic environment that lead to identified outcomes using evidence-based practice
  • Demonstrated ability to communicate clearly and concisely in written and verbal forms
  • Demonstrated program and project management skills and proficiency with a variety of pertinent computer software
  • Demonstrated ability to plan, implement, organize, and evaluate using critical thinking and problem solving skills
  • Demonstrated ability to collate/analyze data and proficiency in Excel spreadsheets and graphing

About the Company


Company Location:  Penticton, BC

Estimated Salary: