General Care Navigator (Medical Specialties) – 1.0 FTE Job at University of Minnesota Physicians – 3.5 Minneapolis, MN

University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.

Join us on a mission to advance medicine.

Why UMPhysicians?

Regardless of role, we at the University of Minnesota Physicians recognize that every member of our team is vital! The Care Navigator works under direction of RN or physician/authorized practitioner with assigned patient population, or individual patient to serve as the liaison between the patient, clinic and provider and assist the patient in understanding and navigating the Service Line. Acts to resolve patient problems that prevent them from receiving adequate and timely health care.


Key responsibilities include but are not limited to:
Assist Providers with identifying most cost-effective medications, including initiating pre-authorization

Schedule vital follow-up appointments and procedures advised by the Provider or Care Coordinator.

Coordinating, and planning care management by working with the patient panel lists and facilitating care with as advised by authorized practitioners, Physicians or RNs.

Managing incoming faxes, forms and paperwork to ensure timely completion.

Minimum Qualifications:
2+ years of care management or similar experience in an outpatient setting.

Self-starter, interpersonal skills in relating to providers, staff and patients of all ages.

Good decision-making and organizational skills. Good communication and documentation skills. Knowledge of clinic systems/processes. Microsoft suite and Epic computer skills

Location: 909 Fulton St SE, Minneapolis, MN 55455

Hours: 1.0 FTE

Benefits: This is a fully benefit eligible position: Competitive wages, Health Care (including vision and dental), 401K, parking assistance, tuition assistance

M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

About the Company

Company: University of Minnesota Physicians – 3.5

Company Location:  Minneapolis, MN

Estimated Salary:

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About University of Minnesota Physicians - 3.5