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Overview

(Remote) Patient Account Resolution Representative Associate Jobs in Minneapolis, MN at Allina Health System

Title: (Remote) Patient Account Resolution Representative Associate

Company: Allina Health System

Location: Minneapolis, MN

Department: 16001161 Revenue Cycle Management Customer Service

Shift: Day (United States of America)

Hours: 40

Contract: Non-Union

Weekend Rotation: None

Job Profile Summary: This position resolves concerns related to patient balances on their accounts. He/she relieves overall outstanding accounts receivable related to patient balances by collecting payments, offering financing options, and ensuring accurate third-party billing when appropriate.

Job Description:

Principle Responsibilities

Resolves concerns related to patient balances on their accounts.

Handles inbound calls.
Routes accounts for review and resolution.
Provides accurate information and facilitates resolution to the customer and third-party inquiries while representing the organization.
Reviews and analyzes account activity and payers explanations of benefits to verify payments and adjustments have been received and applied accurately.
Administers patient mail.

Other duties as assigned.

Job Requirements

High School or GED required
Less than 2 Years call center experience required or
Less than 2 Years medical billing experience required or
Less than 2 Years medical insurance experience required or
Less than 2 Years collections experience required

Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Additional Job Description:
100% Work From Home
8am-4:30pm

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About Allina Health System